I noticed that my wife would wear a pair of pajamas that were discolored and she talked about how much she loved them. I decided to buy her another pair for Christmas. The morning that I bought them, she came downstairs wearing the same pair I had just purchased! She already owned them! I emailed Jijamas and the Founder/CEO actually replied to me. I explained the situation and he offered to replace the discolored pair for free if I returned them so they could inspect them for quality control. I was blown away by their customer service. So, now my wife has three pairs of her favorite pajamas. She wears them all year during cold and warm months. Sometimes I think she doesn't even want to change into regular clothes!